Privacy Policy

At High Score PTE, we value the trust you place in us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our website, enroll in our courses, and use our online practice portals.

1. Information We Collect

We collect information directly from you when you register, purchase courses, or contact us. This includes:

• Personal Identifiers: Name, email address, phone number, and mailing address.
• Academic Details: Previous PTE/IELTS scores, targeted score requirements, and exam booking dates.
• Payment Data: Transactions details, amount paid, and billing details. (Note: Real credit card or netbanking credentials are directly handled securely by our payment gateway Razorpay, and we do not store them).

2. How We Use Your Information

We use the collected information for purposes including:

• Providing online interactive classes, diagnostic mock tests, and template resources.
• Processing your enrollments and verification of payment transactions through Razorpay.
• Communicating class schedules, feedback reports, and portal login credentials.
• Sending newsletters or course updates (which you can opt-out of at any time).

3. Data Protection and Retention

We implement strict security measures to keep your data safe. Access to your personal details is limited strictly to trainers and portal managers. We retain student files, previous diagnostic mock scores, and contact information only as long as necessary to serve your study goals or comply with financial auditing regulations.

4. Information Sharing

We do NOT sell, lease, or rent your personal information to third parties. We only share information with trusted third-party service providers (like payment processors and SMS/email service relays) as necessary to complete transactions or support student services.

5. Your Rights

You have the right to request a copy of the information we hold about you, request corrections to incorrect data, or request the deletion of your account/history from our database. To make a request, contact us at highscoreptebyharpreet@gmail.com.